smile

November 14, 2017

Smiling: A Story

The coffee stinks. I’m probably frowning when I sip it.

I’m trying to write about a river but instead I’m overhearing a manager role play with an assistant manager how to confront a barista who isn’t smiling enough for the customers. Smiling is in the job description. Smiling sells. If the barista doesn’t smile more, a firing is inevitable. And the smile better be real, the manager continued. A customer can spot a fake smile. They want real smiles in here, not the fake ones already frowning in their lives. I don’t want a damn emoticon smile, either! They get enough of that superficiality, too.

The manager then demonstrated the difference between a phony smile and an authentic one. It was right out of the online manual. The baristas were supposed to review the smiles in the smile bank on the break room tablet and then practice smiling into the camera, take photographs, and then upload their smiles into the cloud for managerial review.

All those smiles were also subject to district, regional and national review by the Smile Enhancement Team. We could win an award, the manager said, and I want to win an award. So get our crew smiling goddammit!

The meeting adjourned. No one was smiling, except on the inside. It was so sad.

(If you found this post enjoyable, thought provoking or enlightening, please consider supporting a writer at work by making a financial contribution to this blog or by purchasing an NSP book.)

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The Old Crow

Book Club

$11.99 + $3 Shipping

In December of 2020, author Matt Love moved to Portland to care for his elderly father.

Returning to the Rose City jolted Love after 23 years residing on the Oregon Coast. In the Sellwood neighborhood where he lived, Love met a homeless man named Mark. They formed a friendship over literature and the unforeseen magical discoveries in street libraries. They created The Old Crow Book Club, and yes, sometimes that involved drinking Old Crow on a sidewalk.

The club also included several other Sellwood homeless men and women cut from John Steinbeck's Cannery Row cloth.

In due course, Love learned the members' stories of homelessness and how they survived. He wondered what happened to his beloved state of Oregon and attempted to help Mark get off the streets only to run up against the seemingly futile policies to address the crisis.

Along the way, he had the best conversations about books in his life and wrote The Old Crow Book Club, where he recounts his interactions with the homeless people in his neighborhood and offers some suggestions how to alleviate what he considers the greatest man-made American humanitarian disaster of his adult life.

The Old Crow Book Club is available for purchase here and select independent bookstores in Oregon.

Choice Cuts

of Oregon Fiction

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Choice Cuts of Oregon Fiction by Matt Love contains 20 stories, all set in Oregon. The cast of characters includes a depressed Santa Claus, Steve Prefontaine, Jack Ramsay's fast break offense, socialist squirrels, a clearcut, a dead deer, a junior high football team, a high school tennis player, a dissipated teacher, a man who evolves into a beaver, a homeless vet, a jilted preacher, a double date to a prom, rural degenerates, a wily caterer, and much more.

The publication of the collection culminates a quarter century of the author's writing about Oregon and rambling around the state.

Choice Cuts is available for purchase here, through Amazon, or select independent bookstores in Oregon.

The Savage

of State Street

Nestucca Spit Press is proud to present The Savage of State Street: The Thieving and Literary Lives of Smoky Epley. He is the greatest unheralded writer in Oregon history and also one of its more mediocre, colorful and persistent thieves.

$19.99 + $3 Shipping

In 1973, Oregon State University Press published Men in Exile: An Anthology of Creative Writing by Inmates of the Oregon State Penitentiary. Twenty-two of Smoky Epley's pieces appeared in the book.

Smoky spent most of his adult life in state and federal prisons for robbery. In 2008, during one of his brief stints of freedom, Smoky became friends with Matt Love, an Oregon author and publisher. They met after Love discovered Men in Exile and wrote a newspaper column about the landmark book. Smoky read the column and reached out.

He returned to prison in 2009 after forging a check. Upon his release in 2011, Love encouraged Smoky to write a memoir. He completed half of Auto before dying in February of 2013.